{"id":3730,"date":"2024-02-07T14:27:45","date_gmt":"2024-02-07T14:27:45","guid":{"rendered":"https:\/\/conferences.cupahr.org\/spring2024\/?page_id=3730"},"modified":"2026-03-03T19:00:21","modified_gmt":"2026-03-03T19:00:21","slug":"session-2","status":"publish","type":"page","link":"https:\/\/conferences.cupahr.org\/spring2026\/session-2\/","title":{"rendered":"Session 2"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;hero section&#8221; _builder_version=&#8221;4.23.1&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#ffffff 0%|#e7edf9 100%&#8221; background_color_gradient_start=&#8221;#ffffff&#8221; background_color_gradient_end=&#8221;#e7edf9&#8243; background_image=&#8221;https:\/\/conferences.cupahr.org\/spring2026\/wp-content\/uploads\/sites\/43\/2023\/10\/Hero-Background.png&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;100px||100px|&#8221; custom_padding_tablet=&#8221;130px||130px|&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;title and illustration&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;Merriweather|700|||||||&#8221; header_text_color=&#8221;#&#8221; header_font_size=&#8221;46px&#8221; header_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||0px|&#8221; animation_style=&#8221;flip&#8221; animation_direction=&#8221;top&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #ffffff;\">Concurrent Sessions 2<\/span><\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; 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_module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.23.1&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_menu menu_id=&#8221;18&#8243; submenu_direction=&#8221;downwards&#8221; fullwidth_menu=&#8221;off&#8221; _builder_version=&#8221;4.23.1&#8243; menu_font=&#8221;|700|||||||&#8221; menu_font_size=&#8221;20px&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_menu][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;schedules section&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;23px||100px|||&#8221; animation_style=&#8221;zoom&#8221; animation_intensity_zoom=&#8221;10%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; custom_padding=&#8221;10px|0px|10px|0px&#8221; border_color_all=&#8221;#008fd5&#8243; border_width_bottom=&#8221;3px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_line_height=&#8221;1.4em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Concurrent Sessions 2 | Monday, March 30 &#8211; 1:45-2:45 p.m.<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; admin_label=&#8221;Timing and speaker&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;40px|0px|40px|0px&#8221; border_color_all=&#8221;#e1e3e5&#8243; border_width_top=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; 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text_line_height=&#8221;1.8em&#8221; link_font=&#8221;||||||||&#8221; link_text_color=&#8221;#4646c4&#8243; header_font=&#8221;||||||||&#8221; header_text_color=&#8221;#008fd5&#8243; header_3_font=&#8221;Merriweather|700|||||||&#8221; header_3_text_color=&#8221;#008fd5&#8243; header_3_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||20px|&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>ASPIRE AUBURN: CULTURAL CHANGE THROUGH LEADERSHIP DEVELOPMENT<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.23.1&#8243; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Auburn University is transforming its culture through leadership development, core values and performance partnerships. In year one, over 1,100 employees completed Aspire Auburn programs, driving measurable gains in engagement, retention and excellence. In this session, you&#8217;ll learn about Auburn&#8217;s step-by-step process, explore real results, and take away tools and strategies to build values-driven leadership at your institution.<\/p>\n<p><span style=\"font-size: medium;\"><em>Chris Richie, Director, Human Resource Development, Auburn University<\/em><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; admin_label=&#8221;Timing and speaker&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;40px|0px|40px|0px&#8221; border_color_all=&#8221;#e1e3e5&#8243; border_width_top=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;LOCATION:&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf3c5;||fa||900&#8243; icon_color=&#8221;#000000&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.23.1&#8243; header_font=&#8221;|700||on|||||&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;24px&#8221; body_font=&#8221;||||||||&#8221; custom_margin=&#8221;|||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Commonwealth 8<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=&#8221;LEARNING FRAMEWORK:&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#x6d;||divi||400&#8243; icon_color=&#8221;#000000&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.23.1&#8243; header_font=&#8221;|700||on|||||&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;24px&#8221; body_font=&#8221;||||||||&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Engagement<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=&#8221;TRACK:&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe600;||divi||400&#8243; icon_color=&#8221;#000000&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.23.1&#8243; header_font=&#8221;|700||on|||||&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;24px&#8221; body_font=&#8221;||||||||&#8221; custom_margin=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Talent Management<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; text_font=&#8221;||||||||&#8221; text_line_height=&#8221;1.8em&#8221; link_font=&#8221;||||||||&#8221; link_text_color=&#8221;#4646c4&#8243; header_font=&#8221;||||||||&#8221; header_text_color=&#8221;#008fd5&#8243; header_3_font=&#8221;Merriweather|700|||||||&#8221; header_3_text_color=&#8221;#008fd5&#8243; header_3_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||20px|&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>COACHING MIDDLE MANAGERS: BOOST ENGAGEMENT AND BUILD FUTURE LEADERS\u00a0<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.23.1&#8243; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Learn how to empower middle managers with coaching skills to strengthen culture, retention and leadership pipelines. This session will highlight ROI and offer actionable strategies for HR to embed coaching into development programs for lasting institutional impact. <i>This session is sponsored by Creative Planning.<\/i><\/p>\n<p style=\"margin: 0in;\"><span style=\"font-size: medium;\"><em>Beth Lesen, Vice President of Student Affairs and Enrollment Management, California State University-Long Beach; Chela Cholula, Executive Director, Human Resources, Southwestern College\u00a0<\/em><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; admin_label=&#8221;Timing and speaker&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;40px|0px|40px|0px&#8221; border_color_all=&#8221;#e1e3e5&#8243; border_width_top=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;LOCATION:&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf3c5;||fa||900&#8243; icon_color=&#8221;#000000&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.23.1&#8243; header_font=&#8221;|700||on|||||&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;24px&#8221; body_font=&#8221;||||||||&#8221; custom_margin=&#8221;|||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Commonwealth 6<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=&#8221;LEARNING FRAMEWORK:&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#x6d;||divi||400&#8243; icon_color=&#8221;#000000&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.23.1&#8243; header_font=&#8221;|700||on|||||&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;24px&#8221; body_font=&#8221;||||||||&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;||0px|||&#8221; 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header_font=&#8221;||||||||&#8221; header_text_color=&#8221;#008fd5&#8243; header_3_font=&#8221;Merriweather|700|||||||&#8221; header_3_text_color=&#8221;#008fd5&#8243; header_3_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||20px|&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>FROM DAY ONE TO YEAR ONE: ONBOARDING THAT KEEPS EMPLOYEES ENGAGED<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.23.1&#8243; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"margin: 0in;\">Learn how Lee University\u2019s IGNITE onboarding program redefined the new hire experience and how intentional connection, communication and culture-building from day one to year one have strengthened engagement and retention.<\/p>\n<p style=\"margin: 0in;\"><span style=\"font-size: medium;\"><em>Janell Satterfield, Director of Human Resources, Lee University<\/em><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; 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use_icon=&#8221;on&#8221; font_icon=&#8221;&#x6d;||divi||400&#8243; icon_color=&#8221;#000000&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.23.1&#8243; header_font=&#8221;|700||on|||||&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;24px&#8221; body_font=&#8221;||||||||&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Core<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=&#8221;TRACK:&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe600;||divi||400&#8243; icon_color=&#8221;#000000&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.23.1&#8243; header_font=&#8221;|700||on|||||&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;24px&#8221; body_font=&#8221;||||||||&#8221; custom_margin=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Talent Management<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; text_font=&#8221;||||||||&#8221; text_line_height=&#8221;1.8em&#8221; link_font=&#8221;||||||||&#8221; link_text_color=&#8221;#4646c4&#8243; header_font=&#8221;||||||||&#8221; header_text_color=&#8221;#008fd5&#8243; header_3_font=&#8221;Merriweather|700|||||||&#8221; header_3_text_color=&#8221;#008fd5&#8243; header_3_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||20px|&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>REINVENTING OPEN ENROLLMENT AS AN AI-FORWARD EMPLOYEE EXPERIENCE<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.23.1&#8243; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Attend this session to explore how\u00a0AI\u2011enabled, conversational benefits assistants can simplify open enrollment by delivering 24\/7 natural\u2011language guidance, reducing repetitive questions, and helping faculty and staff navigate complex decisions with confidence. Learn how dynamic and user-directed\u00a0guided experiences can help surface the right content at the right moment \u2014 plan comparisons, \u201cwhat\u2019s changing,\u201d deadlines and personalized considerations \u2014 transforming open enrollment from a document\u2011heavy, high\u2011stress period into a simple and accessible digital journey. You\u2019ll leave this session with inspiration, insights and practical actions for making open enrollment a human\u2011centered, AI\u2011forward experience.<\/p>\n<p style=\"margin: 0in;\"><span style=\"font-size: medium;\"><em>Jennifer Schuster, Senior Vice President, National Practice Leader &#8211; Communications, Segal\u00a0<\/em><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; admin_label=&#8221;Timing and speaker&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;40px|0px|40px|0px&#8221; border_color_all=&#8221;#e1e3e5&#8243; border_width_top=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;LOCATION:&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf3c5;||fa||900&#8243; icon_color=&#8221;#000000&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.23.1&#8243; header_font=&#8221;|700||on|||||&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;24px&#8221; body_font=&#8221;||||||||&#8221; custom_margin=&#8221;|||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Commonwealth 7<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=&#8221;LEARNING FRAMEWORK:&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#x6d;||divi||400&#8243; icon_color=&#8221;#000000&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.23.1&#8243; header_font=&#8221;|700||on|||||&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;24px&#8221; body_font=&#8221;||||||||&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Core<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=&#8221;TRACK:&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe600;||divi||400&#8243; icon_color=&#8221;#000000&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.23.1&#8243; header_font=&#8221;|700||on|||||&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;24px&#8221; body_font=&#8221;||||||||&#8221; custom_margin=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>HR Technology<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; text_font=&#8221;||||||||&#8221; text_line_height=&#8221;1.8em&#8221; link_font=&#8221;||||||||&#8221; link_text_color=&#8221;#4646c4&#8243; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;Merriweather|700|||||||&#8221; header_3_text_color=&#8221;#008fd5&#8243; header_3_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||20px|&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>WORK SMARTER, NOT HARDER: USING AI TO ELEVATE EMPLOYEE LEARNING PROGRAMS<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.23.1&#8243; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Discover how to work smarter, not harder, by using AI tools to design efficient and engaging employee learning programs. Learn how AI can streamline content creation, reduce planning time, and support scalable staff development across higher education institutions.<\/p>\n<p><span style=\"font-size: medium;\"><em><span>Saby Inatomi-Labor, Manager of Learning and Development, California State University-Fullerton<\/span><\/em><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Concurrent Sessions 2Sponsored byConcurrent Sessions 2 | Monday, March 30 &#8211; 1:45-2:45 p.m.Olmsted 1-3Building CapabilitiesOrganizational and Professional Development\u00a0ASPIRE AUBURN: CULTURAL CHANGE THROUGH LEADERSHIP DEVELOPMENTAuburn University is transforming its culture through leadership development, core values and performance partnerships. In year one, over 1,100 employees completed Aspire Auburn programs, driving measurable gains in engagement, retention and excellence. 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