On-Demand Sessions

Sponsored by

On-Demand Sessions

In addition to 24 live concurrent sessions, conference participants will have access to more than 30 additional pre-recorded concurrent sessions, available on-demand.

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LEARNING FRAMEWORK:

Building Capabilities

TRACK:

Talent Management 

5 ONLINE RECRUITING METRICS HIGHER ED NEEDS TO KNOW IN 2020

The way we recruit has changed overnight, and so has the way we interpret the metrics we need to be measuring. With the shift to online and remote recruiting, there are new measures of success. In this session, we’ll discuss the five key metrics colleges and universities should be tracking and optimizing to perfect remote recruiting and how these metrics have changed over the past year.

Sarah Forbes, Senior Vice President of North America and EMEA, PageUp; Lori Koval, Interim Director of Talent Solutions, University of Delaware 

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LEARNING FRAMEWORK:

Engagement

TRACK:

Organizational and Professional Development 

ARE YOU A MIND-FULL OR A MINDFUL LEADER? APPLICATION OF MINDFULNESS FOR HR

Do you often find yourself mind-full instead of mindful? Some estimates suggest that we invest as much as 50 percent of our waking hours in mind-wandering. In this session, we’ll talk about what mindfulness means, why it is important for leaders, and how we can practically implement mindfulness in our daily lives, both personal and professional.

Pallavi Jain, HR Director, Dumbarton Oaks/Trustees for Harvard University

Session sponsored by Cornerstone OnDemand

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LEARNING FRAMEWORK:

Building Capabilities

TRACK:

Academic HR

CASE STUDY: AN ITERATIVE APPROACH TO RECOGNITION AND FACULTY HIRING

HR is under increasing pressure to deliver high value faster than ever before. Join us to hear how an interdisciplinary HR team at North Carolina State University reshaped the culture of continuous appreciation and faculty hiring processes using the HR agility approach.

Marie Williams, Associate Vice Chancellor for Human Resources; Margaret Erickson, Associate Vice Chancellor for HR Operations; Ellen Coster, HR Consultant, HR Continuous Improvements; Marshall Love, Manager, Background Check Program; Britt Hurst, Recognition and Wellness Coordinator — all of North Carolina State University; Fabiola Eyholzer, Co-Founder and CEO, Just Leading Solutions

Session sponsored by PageUp

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LEARNING FRAMEWORK:

Core

TRACK:

Strategy 

CHRO DEVELOPMENT: CAPABILITIES AND CHANGING EXPECTATIONS 

What does it take to be successful in the chief HR officer role? What are the changing expectations and priorities? Based on Kincentric and Aon’s “Learning to Fly” research, this session will examine the study results, how expectations are changing, and what HR leaders can do to prepare the next generation of CHROs.

John Whelan, Vice President for Human Resources, Indiana University; Mike Rask, Higher Education Practice Leader, Aon; Jenny Wich, Partner for Organization and HR Effectiveness, Kincentric

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LEARNING FRAMEWORK:

Building Capabilities 

TRACK:

Diversity, Equity and Inclusion/Cultural Competence 

CULTURE EATS STRATEGY FOR BREAKFAST

Simply explaining — or worse, mandating — the need to change organizational culture has proven unsuccessful. To build lasting commitment, each employee must feel a desire and a responsibility to change — and as HR leaders, we are poised to help them do just that. In this session, you’ll learn how to apply a strategy to initiate or recharge culture change on your campus and explore some common pitfalls with culture change and how to avoid them.

Shantay Bolton, Vice President of Human Resources, and Jason Chretien, Interim Associate Vice President of Human Resources, both of Tulane University

Session sponsored by Cornerstone OnDemand

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LEARNING FRAMEWORK:

Core 

TRACK:

Total Rewards 

CURRENT LEAVE TRENDS IN HIGHER EDUCATION 

Employers offer paid leave programs to help employees balance personal and business needs. However, there is a financial liability for leave programs and an indirect cost of time off. Higher ed institutions must stay ahead of the curve while also ensuring compliance with federal paid leave programs. In this session, you’ll hear how Florida State University balanced business and employee needs when implementing recent leave programs, including paid parental leave and postdoc leave.

Christine Conley, Senior Associate Director, and Phaedra Harris, Director, both of Florida State University

Session sponsored by PageUp

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LEARNING FRAMEWORK:

Core 

TRACK:

Total Rewards 

FOSTERING FINANCIAL WELLNESS THROUGH STUDENT DEBT RELIEF 

According to some estimates, student debt in the U.S. has reached almost $1.7 trillion. Employees in higher education are particularly impacted by this burden, as many have amassed student debt for their own advanced degrees and may also be borrowing money to pay for their children’s education. Attend this session to learn how TIAA and Savi are partnering to make it easier for nonprofit institutions to help employees struggling with student debt.  

Snezana Zlatar, Senior Managing Director, Head of Financial Wellness, Advice & Innovation, TIAA; Melissa Kluchurosky, Manager of Benefits, University of Pittsburgh

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LEARNING FRAMEWORK:

Building Capabilities

TRACK:

Talent Management

FURTHERING THE CONVERSATION ON RECRUITING AND RETAINING DIVERSE FACULTY

Last year, Pima Community College (a Hispanic-serving institution) embarked on an initiative to increase faculty diversity. Join us as we share details of our approach and the resulting framework and outcomes. 

Hilda Ladner, Executive Director for Diversity, Equity and Inclusion, and Kate Schmidt, Executive Director of Faculty Affairs and Development, both of Pima County Community College District

Session sponsored by SkillSurvey

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LEARNING FRAMEWORK:

Core

TRACK:

HR Data, Systems and Analytics

HIGHER ED HR BY THE NUMBERS: HIGHLIGHTS FROM THE 2020 CUPA-HR SURVEYS 

In this session, members of CUPA-HR’s research team will highlight the latest salary and demographic data for the 2019-20 academic year. Hear about the latest salary data and trends, as well as information on diversity, department heads, adjuncts, turnover rates, staffing ratios and more. You will also learn how you can access and fully customize this data for your own needs using DataOnDemand, CUPA-HR’s comprehensive online data tool.

Sarah Nadel-Hawthorne, Survey Researcher, and Adam Pritchard, Senior Survey Researcher, both of CUPA-HR

Session sponsored by UnitedHealthcare

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LEARNING FRAMEWORK:

Strategic Leadership 

TRACK:

Strategy

HOW HR CAN PROVIDE GUIDANCE ON DETERMINING PRESIDENTIAL COMPENSATION 

Learn how HR can provide guidance on the applicable laws and regulations around executive compensation and effective practices governing boards can use to make sure compensation is fair and competitive and will stand up to public scrutiny.

Andy Brantley, President and Chief Executive Officer, CUPA-HR; Tom Hyatt, Partner, Dentons U.S. LLP/Counsel to AGB; Alan Crist, Executive Search Consultant, Interim Director of Compensation, Evaluation Service, AGB Search

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LEARNING FRAMEWORK:

Core 

TRACK:

Total Rewards

HOW TO COMMUNICATE TO EMPLOYEES DURING DIFFICULT FINANCIAL TIMES

During difficult financial times, HR plays an important role in employee communications. In this session, you’ll learn how University of California helped employees understand how to virtually seek help, talk with someone about their situation, and understand their options.

Hyun Swanson, Director, University of California Office of the President; Tom Boesch, Senior Vice President, Fidelity Investments

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LEARNING FRAMEWORK:

Core 

TRACK:

Organizational and Professional Development

HOW TO DESIGN A LEARNING AND DEVELOPMENT CONTENT STRATEGY THAT ALIGNS TO YOUR INSTITUTION’S PEOPLE STRATEGIES

In this session, you’ll learn how to build a customized training and development content strategy that aligns to your institution’s people strategies. Get specific guidance on how to begin crafting an aligned content strategy and hands-on tools you can use to build the business case you need in order to execute your strategy.

Steve Dobberowsky of Cornerstone OnDemand’s Strategy & Value Services Division

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LEARNING FRAMEWORK:

Core

TRACK:

HR Operations

HR AS PROJECT MANAGER: TACKLING YOUR WORK WITH EFFICIENCY AND EASE

So much of the work we do in HR is project-based. This session will define what a project is, provide examples of projects in HR, and help you apply a project management approach to a current or future endeavor. You’ll walk away with a template for a project plan you can immediately implement. 

Wes Harmon, Senior Manager of Learning and Professional Development, and Brian Roe, Senior Manager of Virtual Learning, both of CUPA-HR

Session sponsored by UnitedHealthcare

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LEARNING FRAMEWORK:

Engagement

TRACK:

Organizational and Professional Development 

“I CAN’T LIKE YOU RIGHT NOW!” — USING EMOTIONAL INTELLIGENCE TO COMMUNICATE THROUGH CONFLICT

Emotional intelligence (EQ) enables us to recognize, understand and manage our emotions and those of others. In this session, we’ll explore the Six Seconds EQ Model and how to use EQ to manage and coach through workplace conflicts in a timely manner.

Deketa Cobb, HR Training and Development Manager, and Christina Mazzella, Chief Human Resources Officer, both of Philadelphia College of Osteopathic Medicine

Session sponsored by TIAA

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LEARNING FRAMEWORK:

Building Capabilities

TRACK:

Talent Management

IMPACTING CANDIDATE EXPERIENCE WITH SOCIAL MEDIA AND TECHNOLOGY

This session will explore ways for improving candidate experience, with a focus on using social media and technology to market your organization, educate and respond to your candidates, and make your institution more “shareable.”

Theresa Holland, Manager of Talent Acquisition, Babson College

Session sponsored by SkillSurvey

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LEARNING FRAMEWORK:

Building Capabilities

TRACK:

Strategy

IMPLEMENTING AN HR SHARED SERVICES MODEL AT YOUR INSTITUTION

In this session, HR professionals who have recently implemented a shared services model will discuss ways that they have been able to effectively and efficiently provide HR services to employees. You’ll learn about getting stakeholder buy-in and preparing employees; centralizing transactional functions and establishing a communications strategy; taking inventory of and evaluating resources needed to move to a shared services model; and assessing institution readiness and available technology.

Lauri Catalano, Senior Director of Shared Services, Pennsylvania State University; Leanne Fuller, Director of Human Resource Services, Auburn University; Ale Kennedy, Interim Associate Vice President and Chief HR Officer, Clemson University

Session sponsored by Cornerstone OnDemand

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LEARNING FRAMEWORK:

Core

TRACK:

Risk Management, Compliance and Public Policy 

IMPORTANT HIGHER ED LABOR AND EMPLOYMENT LAW CASES OF 2020

During this session, we’ll review some important higher ed labor and employment law decisions of 2020. You’ll hear the facts and learn about the precedent and argument for each. Then, test your own knowledge by judging for yourself which side won each case. 

Ira Shepard, CUPA-HR’s General Counsel, Saul Ewing Arnstein & Lehr

Session sponsored by TIAA

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LEARNING FRAMEWORK:

Building Capabilities

TRACK:

Talent Management

INFLUENCING CHANGE ON CAMPUS: AN EVOLUTION OF STAFF PERFORMANCE MANAGEMENT 

Historically, performance management at the University of Utah was neither consistent nor required. Even after implementing a process for regular staff performance evaluations, only 40 percent of staff employees had a completed evaluation on file. Recognizing that we had an opportunity to influence change, HR implemented a new performance policy and a new performance appraisal system. Join us as we share processes, discuss challenges and wins, contemplate next steps and share how we benefited from lessons learned along the way.

Andrea Brown, Senior HR Director; Jeff Herring, Chief HR Officer; Laura Marks, Special Assistant to the Senior Vice President for Academic Affairs — all of University of Utah

Session sponsored by SkillSurvey

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LEARNING FRAMEWORK:

Engagement

TRACK:

Diversity, Equity and Inclusion/Cultural Competencies

INNOVATIVE APPROACHES TO INCREASE INCLUSION: CASE STUDIES IN SUCCESS

Diversity and inclusion isn’t just about individuals, it’s also about the ways in which groups operate. Learn how two institutions are using Liberating Structures to empower campus members to break down barriers; to promote creativity and energize innovation; and to foster a culture of increased purposefulness, listening, collaboration, inclusivity and trust.

Tamara Spoerri, Vice President of Human Resources, Bowdoin College; Lauren Turner, Senior Associate Vice Chancellor for Human Resources and Organizational Effectiveness, University of Massachusetts Lowell; Catherine Lilly, Senior Consultant, Segal

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LEARNING FRAMEWORK:

Engagement

TRACK:

Organizational and Professional Development

MASTERMIND INITIATIVE: A REVAMP OF EMPLOYEE RESOURCE GROUPS

According to a 2019 Gallup Poll, only 34 percent of higher ed professionals are engaged at work. As higher ed employee demographics continue to shift, talent management and HR professionals must develop creative learning and professional development opportunities to promote staff engagement and inclusion. This session will provide an in-depth look at a mastermind initiative implemented by a two-year public college and a four-year private university to support their goals around inclusion.

Tiffanie Deloache, Faculty and HR Consultant, Florida Institute of Technology; Adriene Hobdy, Director for Talent Management and Leadership Development, and Cheryl Williams, HR Administrator, both of Montgomery County Community College

Session sponsored by TIAA

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LEARNING FRAMEWORK:

Core

TRACK:

Total Rewards; Risk Management, Compliance and Public Policy

MENTAL HEALTH AND SUBSTANCE USE DISORDER PLAN DESIGNS

In this session, we’ll address the evolving demands related to mental health/substance use disorder benefits, strategies for managing costs related to these benefits, and Mental Health Parity and Addiction Equity Act (MHPAEA) considerations related to coverage of certain benefits, such as autism and eating disorders. We will also address renewed enforcement efforts by the Departments of HHS and Labor to implement and enforce MHPAEA.

Elena Lynett, Senior Consultant, and Julia Zuckerman, Vice President, both of Segal

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LEARNING FRAMEWORK:

Strategic Leadership 

TRACK:

Strategy; Organizational and Professional Development 

MISERABLE AT WORK? DON’T TAP OUT, TAP INTO THE POWER OF INFLUENCE

The Gallup organization reminds us every couple of years that nearly 70 percent of employees are actively disengaged. As HR leaders, it’s our responsibility to take action and look for ways to promote positive change. In this session, we’ll explore how we can encourage ourselves and others not to give up, but instead to take control of our circumstances and seize opportunities to positively influence others.

Dave Jones, Senior HR Business Partner, Purdue University

Session sponsored by TIAA

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LEARNING FRAMEWORK:

Core

TRACK:

HR Data, Systems and Analytics

PAY EQUITY ANALYSIS STEP-BY-STEP

In this session, we’ll take you through the step-by-step process of doing a pay equity analysis, discuss the challenges that may arise and provide examples of institutions that have successfully performed a pay equity analysis.

Jackie Bichsel, Director of Research, CUPA-HR; Kelsey Gregory, Compensation Analyst, Indiana University

Session sponsored by PageUp

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LEARNING FRAMEWORK:

Core

TRACK:

Strategy; HR Data, Systems and Analytics

PRINCIPLES AND PRACTICES FOR GREAT DATA VISUALIZATION 

In this presentation, you will learn some of the key principles that create great data visualizations, including the use of ink, text, size, shape and color. In addition, you will be introduced to some simple resources for moving beyond Excel into online tools for creating beautiful, interactive graphics to help better tell your data stories.

Anthony Schmidt, Data Visualization Researcher, CUPA-HR

Session sponsored by SkillSurvey

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LEARNING FRAMEWORK:

Building Capabilities

TRACK:

Total Rewards

RETIREMENT PLANS: SHOULD MY INSTITUTION MOVE TO A SOLE RECORD-KEEPER, AND HOW WOULD WE DO IT? 

In this session, we’ll explore the shifting landscape for higher education retirement plans and what the risks and savings opportunities are; discuss sole record-keepers (SRKs) and why so many universities are adopting them; and discuss lessons learned from one university who made this change. You’ll walk away with practical action items to explore SRKs at your institution.

Christan Royer, Director of Benefits; Jim Sherman, Emeritus Professor, Department of Psychological and Brain Sciences; John Whelan, Vice President for Human Resources — all of Indiana University

Session sponsored by UnitedHealthcare

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LEARNING FRAMEWORK:

Core

TRACK:

Total Rewards

STARTING SALARIES, COUNTER OFFERS AND OTHER DISRUPTORS OF PAY EQUITY 

In today’s tight labor market, the majority of institutions feel compelled to make counter offers to retain employees who receive offers from other institutions. Yet, very few institutions actually have formal policies and guidelines on how these counter offers should be made. These types of unpredictable actions by managers, as well as other inconsistent pay decisions around starting salaries, can disrupt even the most diligent employer’s pay equity efforts. In this session, you’ll learn how to overcome these challenges to build an equitable and fair total rewards program.

Jack Jones, Senior Associate Consultant; Moshe Mayefsky, Consultant; Elizabeth Walgram, Senior Consultant — all of Segal

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LEARNING FRAMEWORK:

Strategic Leadership 

TRACK:

HR Strategy

THE CHANGING FACE OF WORKFORCE CHALLENGES 

This session will look at the changing face of workforce challenges over the last 10 years and what the future holds for higher education in the United Kingdom and globally. We’ll also explore the changes that have happened in UK colleges and universities, the impact on our workforce in 2020, and what lies ahead as a result of the COVID-19 pandemic.

Joanne Marshall, Vice Chair, University Human Resources, and Director of HR and Organizational Development, University of Bradford

Session sponsored by PageUp

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LEARNING FRAMEWORK:

Engagement

TRACK:

Diversity, Equity and Inclusion/Cultural Competencies

THE INCLUSION HABIT 

In this session, you’ll learn about the inclusion habit, an evidence-based solution. Learn how to use the inclusion habit as a road map to plot a behavior change journey for your institution.

Amanda Felkey, Chair for Economics, Business and Finance, Lake Forest College

Session sponsored by UnitedHealthcare

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LEARNING FRAMEWORK:

Building Capabilities

TRACK:

HR Operations; Strategy

TO CHANGE OR NOT TO CHANGE? COMPENSATION IN A CHANGE AVERSE ENVIRONMENT 

Learn how the University of Arizona implemented a career architecture for more than 11,000 employees in a decentralized environment. Presenters will share strategies for engaging stakeholders through different project phases; securing support during senior leadership transitions; and remaining steadfast in the face of resistance and unexpected complexity.

Emily Gillilan, Manager of Compensation, and Helena Rodrigues, Vice President and Chief Human Resources Officer, both of University of Arizona

Session sponsored by TIAA

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LEARNING FRAMEWORK:

Building Capabilities

TRACK:

Organizational and Professional Development 

UNLOCKING STRATEGIC SUCCESS: CHANGE MANAGEMENT IN HIGHER ED 

With higher ed changing more rapidly than ever before, change management is a must-have skill for higher ed HR professionals. Join us to learn about different change management strategies, apply them to one of your current projects, and explore the unique hurdles of applying change management in higher education.

Kenneth Nelson, HR Director, University of Colorado Boulder

Session sponsored by TIAA

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LEARNING FRAMEWORK:

Core

TRACK:

Risk Management, Compliance and Public Policy

WASHINGTON UPDATE

Hear the latest federal regulatory and legislative news from Washington, D.C., and learn about the issues CUPA-HR is actively pursuing on behalf of higher education. Find out which Congressional and federal agency actions are most likely to impact the higher ed workplace in the coming months.

Josh Ulman, Chief Government Relations Officer, CUPA-HR

Session sponsored by Cornerstone OnDemand